null
×

Shipping & Returns

Cancellation/Refund Policy

Order Concerns
Accurately and carefully delivering your order imperative to us. If you believe there is a problem with you order, please contact us via the chat line, at (866) 922-4437 or by email to sales@redfoxbaggers.com so we can take care of you.

Returns

We know things can happen, so here at Redfoxbaggers.com, we always do our best to satisfy our customers.

All Sales transactions are subject to Redfoxbaggers’ Terms & Conditions.

  • Shortages or damages must be reported within 24 hours of receipt.
  • Painted, altered, or installed parts are non-refundable. Please inspect all pieces after arrival by the transportation company.
  • buyer is responsible for all fees concerning installation. All our rear end kits are pre-fitted and pre-drilled for main mounting points and lined up properly before shipping. Redfoxbaggers does not guarantee perfect fitments of any of our products due to improper installation. Professional installation is recommended. Should you have any questions about installations, feel free to call us at 866-922-4437 so one of our tech can troubleshoot and assist you.
  • No matter the year of your bike, All redfoxbaggers’ stretched bags are compatible with the One Touch Saddlebag hardware locks & latches system. Please take that in consideration when making your purchase.
  • We understand that some items must be returned for various reasons. You have 14 calendar days to returns an item from the date you received it. Returns are subject to a 20% restocking fee. No return will be accepted after 14 days. Original shipping charges cannot be refunded.
  • All returns must be made with a Return Material Authorization (RMA) number which will be given to you by first contacting Redfoxbaggers at 866-9-BAGGER EXT 2 or emailing sales@redfoxbaggers.com
  • The shipping cost for returning a product is the responsibility of the customer.
  • The customer is responsible for adequately packaging all materials returned to Redfoxbaggers.com in order to prevent any damage. The package should be marked with your RMA number and sent to: 

Red Fox Baggers Return department 
2601 S. Bayshore Dr; #1110
Miami, FL 33131

Exchange Policy

It is important to us that you are able to meet all of your goals with the bike you are building. We gladly accept exchanges for all uninstalled parts. Exchanges may be subject to a $25 packaging fee to cover the cost of repackaging.

All exchanges must be made with a Return Material Authorization (RMA) number which will be given to you by first contacting Redfoxbaggers.com at 866-9-BAGGER or emailing sales@redfoxbaggers.com. The shipping cost for exchanging a product is the responsibility of the customer. The customer is responsible for adequately packaging all materials returned to Redfoxbaggers.com in order to prevent any damage. The package should be marked with your RMA number and sent to: 

Red Fox Baggers Return department 
2601 S. Bayshore Dr; #1110
Miami, FL 33131

Order Cancellation

If you would like to cancel your order, please kindly do so within 48 hours after placing it.  We charge a 20% cancellation fee for orders that are canceled after 48 hours. We can only cancel an order before it is shipped.

Need help? We're available at(866) 922-4437 - orlive help
to top